Following a derailment and subsequent delays of a Red Line train on Tuesday, the MBTA said service levels for the line will be reduced Wednesday.

The derailment happened in Dorchester just outside the JFK/UMass station and caused severe delays of more than an hour Tuesday, frustrating commuters who were forced to instead take shuttle buses after their ride was interrupted. 

“We hear very clearly and we understand very clearly that the situation with these derailments is not acceptable and we are taking steps to address that,” said MBTA General Manager Steve Poftak during a Tuesday afternoon news conference.

Nearby signal bungalows were damaged during the derailment and one person was treated at the scene for a minor injury. The incident not only affected public transportation commuters, but also drivers since the north and southbound ramps for I-93 in the immediate area were shut down.

Mark Garfinkel/NBC10 Boston

Crews were able to right the derailed train and move it as they continue working to resolve the issue. The cause of the derailment is still under investigation.

“We need answers, solutions & more funding, and we need it now,” Boston Mayor Marty Walsh said in a Tweet. “It is imperative that we have a public transportation system for Boston residents and surrounding communities that is safe and reliable.”

Although Poftak said there was no “relationship” between Tuesday’s derailment and the Saturday derailment of a Green Line train, he called for a third party assessment to conduct an independent review of all derailments that have happened in the last two years.

Passengers on the Braintree branch of the Red Line will have to change trains at the JFK/UMass station on Wednesday in order to get to South Station and points forward. Riders heading towards the city on the Ashmont line wlll not need to switch at JFK/UMass.

For more details on alternative solutions for Red Line passengers, click here.

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